Your Credible Travel Companion

Effective Date: January 1, 2024

Information We Collect

We collect personal information you provide directly to us, such as when you request travel consultations, book services, or contact us. This includes:

• Name, email address, and phone number
• Travel preferences and requirements
• Payment and billing information
• Communication records

How We Use Your Information

We use your information to:

• Provide personalized travel planning services
• Process bookings and payments
• Provide customer support
• Send service-related communications
• Improve our services (with your consent)

Information Sharing

We do not sell or rent your personal information. We may share information with:

• Travel service providers (hotels, airlines) to fulfill bookings
• Payment processors for transaction processing
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing
• Data portability

Contact Us

For privacy-related questions, contact us at [email protected] or +1 (212) 555-8493.

Effective Date: January 1, 2024

Agreement to Terms

By accessing and using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Services Description

Credible Travel Companion provides professional travel planning and assistance services, including but not limited to:

• Personalized itinerary planning
• Travel booking assistance
• 24/7 travel support
• Emergency travel services

Service Fees and Payment

Service fees are clearly disclosed before any agreement. Payment terms are specified in individual service agreements. Refund policies apply as outlined in service contracts.

Client Responsibilities

Clients are responsible for:

• Providing accurate information
• Reviewing all travel documents
• Maintaining valid travel documents
• Following destination requirements

Limitation of Liability

Our liability is limited to the fees paid for our services. We are not responsible for third-party service provider issues, weather delays, or other circumstances beyond our control.

Cancellation Policy

Cancellation terms vary by service type and are specified in individual agreements. Cancellation fees may apply based on timing and services already rendered.

Modifications

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

Contact Information

For questions about these terms, contact us at [email protected] or +1 (212) 555-8493.

General Data Protection Regulation (GDPR) Compliance

Legal Basis for Processing

We process your personal data based on:

• Consent: When you explicitly agree to data processing
• Contract: To fulfill travel service agreements
• Legitimate Interest: For business operations and service improvement
• Legal Obligation: To comply with legal requirements

Your GDPR Rights

Under GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your data
• Restrict Processing: Limit how we use your data
• Data Portability: Receive your data in a structured format
• Object: Object to data processing
• Withdraw Consent: Withdraw consent at any time

Data Protection Officer

Contact our Data Protection Officer at:

Email: [email protected]
Phone: +1 (212) 555-8493
Address: 485 Madison Avenue, Suite 1200, New York, NY 10022, USA

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

International Transfers

If we transfer data outside the EU, we ensure adequate protection through standard contractual clauses or adequacy decisions.

Complaints

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

Cookie Policy

Last Updated: January 1, 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better service and improve your user experience.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality, including:

• Session management
• Security features
• Form functionality
• Cookie consent preferences

Functional Cookies

Enhance website functionality:

• Language preferences
• User interface customization
• Accessibility features

Analytics Cookies

Help us understand website usage (only with consent):

• Page views and traffic sources
• User behavior patterns
• Website performance metrics

Managing Cookies

You can control cookie settings through:

• Our cookie consent banner
• Browser settings
• Cookie preference center

Third-Party Cookies

We may use third-party services that set cookies, including analytics and marketing tools. These are subject to their respective privacy policies.

Cookie Consent

We obtain consent for non-essential cookies. You can withdraw consent at any time through our cookie settings.

For questions about our cookie policy, contact us at [email protected].

Digital Millennium Copyright Act (DMCA) Policy

Copyright Compliance

Credible Travel Companion respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Reporting Copyright Infringement

If you believe content on our website infringes your copyright, please provide our DMCA Agent with the following information:

• Physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on our website
• Your contact information (address, phone number, email)
• A statement that you have a good faith belief that use of the material is not authorized
• A statement, under penalty of perjury, that the information provided is accurate and you are authorized to act on behalf of the copyright owner

DMCA Agent Contact Information

DMCA Agent: Legal Department
Credible Travel Companion
485 Madison Avenue, Suite 1200
New York, NY 10022, USA
Email: [email protected]
Phone: +1 (212) 555-8493

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed content and its former location
• A statement under penalty of perjury that the content was removed by mistake or misidentification
• Your contact information and consent to jurisdiction

Repeat Infringers

We will terminate accounts of users who are repeat infringers in appropriate circumstances.

Response Time

We will respond to valid DMCA notices promptly and take appropriate action as required by law.